Production Administrator

Production Administrator

We are currently recruiting for a Production Administrator to join our factory in Purcellsinch, Kilkenny City. This is a busy and varied role, ideal for someone who thrives in a fast-paced manufacturing environment and enjoys working as part of a team. The successful candidate will play a key role in supporting production operations by ensuring accurate administration, effective coordination, and efficient communication across departments.

Key Responsibilities

Customer Service & Order Management

• Act as the primary administrative contact for Private Label customers across Treats and Forans.
• Receive and process customer orders accurately using SAP.
• Generate customer invoices upon completion of orders.
• Create dispatch documentation and arrange shipments where required.
• Respond promptly to customer enquiries regarding orders, deliveries, and general account queries.
• Process customer debits and credits, including testing and storage charges.

Logistics & Shipping

• Arrange courier collections for UK shipments for CDM and Forans.
• Prepare all shipping and export documentation required for courier and freight services.
• Ensure accurate dispatch records are maintained.

Purchasing & Procurement

• Raise Purchase Orders (POs) for maintenance requirements and other operational purchases.
• Monitor and follow up on supplier prepayments where applicable.
• Manage office stationery ordering and maintain adequate stock levels.

Internal Transactions

• Process Internal Transfers by creating Order Requests (ORs) and Purchase Orders (POs) across the three companies.
• Create ZSTOs for stock transfers from the manufacturing plant to the Mill.
• Process operational orders for Forans, CDM, and CRM.

Production Administration

• Prepare production paperwork for Forans and CDM manufacturing operations.
• Ensure production documentation is accurate, complete, and available to support manufacturing schedules.

General Administration

• Maintain accurate records and documentation.
• Support finance, production, logistics, and management teams with administrative tasks as required.
• Assist with continuous improvement of administrative processes.
• Carry out additional administrative duties appropriate to the role.

Key Skills & Experience

Essential

• Excellent organisational and time management skills.
• Strong customer service and communication skills.
• High level of accuracy and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving skills and ability to work independently.
• Confident communicator with the ability to prepare accurate and professional correspondence.

Desirable

• Experience using SAP ERP systems.
• Knowledge of production, logistics, or supply chain administration.
• Experience in shipping documentation and courier booking.
• Understanding of purchasing and procurement processes.
• Experience using Microsoft Office, particularly Excel and Outlook.
• Previous experience in an administrative role, preferably within a manufacturing or production environment.